Publications / 2022 Proceedings of the 39th ISARC, Bogotá, Colombia

Digital Transformation in Asset Management - A Case of BIM Adoption in New Zealand Local government

John Jiang, Theuns Henning and Yang Zou
Pages 574-581 (2022 Proceedings of the 39th ISARC, Bogotá, Colombia, ISBN 978-952-69524-2-0, ISSN 2413-5844)

Digital technologies are taking place in all spheres of the society and affecting every business sector including the construction industry. As a key player of the industry, local government in New Zealand invests in numerous digitalised Asset Management Information Systems (AMIS) in order to efficiently and effectively manage its infrastructure assets that are critical to the local economy and social wellbeing. However, the silo nature of the organisational operations and proprietary constraints of AMIS have created challenges to the system's interoperability and asset information sharing. Recognised as a key driver behind digital transformation in the industry, BIM has the potential to provide a holistic solution to system integration and fundamentally change the current asset management practices. Based on a tree-pillared framework observed in the existing studies, where the three key aspects, i.e., business models, operational processes, and end-user experience are used as a development roadmap, this study creates a BIM-based digital platform, namely the Asset Management Common Data Environment (AMCDE) model that can integrate multiple systems to improve AM process interoperability and data sharing. Using a case study of a BIM implementation project carried out by a local government in New Zealand, this study demonstrates the development and validation of the AMCDE model. The novel BIM use presented in the study contributes empirical evidence in addressing the sector's siloed manner of business operations, as well as sets the foundation for future studies in local government's digital transformation such as developing the true asset Digital Twins.

Keywords: Asset Management Information System; BIM; Digital Transformation; Common Data Environment; Local Government