Publications / 2006 Proceedings of the 23rd ISARC, Tokyo, Japan

Developing Advanced Experience Management System in Construction Projects Using Experience Maps

C.S. Chen, Yu-Cheng Lin, Y.K. Tsui, S.H. Hung
Pages 794-799 (2006 Proceedings of the 23rd ISARC, Tokyo, Japan, ISBN 9784990271718, ISSN 2413-5844)
Abstract:

In order to enhance experience management for engineers participating in construction projects, it is helpful to provide engineers the experience exchanging and sharing platform to understand important issues form the previous executed projects during the construction. The proposed experience maps help engineers better to illustrate what they have previous earned experience to “real-life” problems and increase the level of retention of the valued knowledge acquired. This study presents a novel and practical method to capture and represent construction project-based experience by using project-based experience maps approach. Project-based Experience Maps (PBPM) gives users an overview of available and missing experience in core project areas, enabling tacit and explicit experience to be managed appropriately. Integrated with the project management and project-based experience maps approach to experience management in construction, the valued experience source of executed projects may be acquired effectively from the experienced and senior engineers. The multimedia-supported experience management system presents a friendly web-based platform that enables engineers to learn previous available experience during the construction phase of a construction project. Main contribution of this system are as the following; (1) Provide the platform for exchanging the previous knowledge and experience among engineers effectively, and (2) Illustrate what the engineers think about easily in the construction projects. The ConPEM system is then applied in selected cases study of a High-Tech factory building projects in Taiwan to verify our proposed methodology and demonstrate the effectiveness of sharing experience special in the construction phase.

Keywords: Experience management; experience maps; construction project