Publications / 2024 Proceedings of the 41st ISARC, Lille, France
Low-code is an emerging technology allowing subject experts with no information technology background to develop their own digital solutions to operational challenges. Low-code has shown potential to support digitalization in different business scenarios. Nevertheless, there is a lack of scientific literature exploring how this technology could be leveraged in the construction industry. This paper addresses this gap using case study research to analyze the development and implementation of a novel low-code application to monitor production in tunneling construction. The outcomes reveal that the involvement of people closer to operation in the low-code development process supports productive development practices enabling the delivery of an application meeting project requirements and supporting on-site adoption. The introduction of the application resulted in an increase in productivity during the reporting process. The innovative use of low-code technology in the construction industry also reveals opportunities for future research.