Publications / 2003 Proceedings of the 20th ISARC, Eindhoven, Holland

Construction Enterprise Resource Planning Implementation: Critical Success Factors - Lesson Learning in Taiwan

Yu-Cheng Lin, Meng-Hsueh Lee, H. Ping Tserng
Pages 623-628 (2003 Proceedings of the 20th ISARC, Eindhoven, Holland, ISBN 978-90-6814-574-8, ISSN 2413-5844)

Enterprise Resource Planning (ERP) is the latest high-end solution information technology has lent to business application. Enterprise resource planning systems are highly complex information systems. The implementation of these systems is a difficult and high cost proposition that places tremendous demands on corporate time and resources. Many ERP implementations have been classified as failures because they did not achieve predetermined corporate goals. The paper identifies main success factors critical to a successful implementation. A summary of successful ERP implementation is presented based on lesson learned from the interviews with experts and discussed in terms of these key factors.

Keywords: Enterprise resource planning; Construction Industry; Critical success factors